Business, FAQ's, News

Salon Re-Opening 3.0

LOCKDOWN / RE-OPENING 3.0 (is it 3rd time lucky?)


Govt updates Feb 2021 create some new milestones for our business and our customers. While there is so much to do, we are taking measured steps to bring beautiful healthy hair focused services back to Henley On Thames. 
Please take a minute to breeze through initial preparations for this new phase. Things will be different for a while so please feel free to suggest anything that may make this transition easier for all.


APRIL 12TH 2021

Following the Government announcement The Salon Of Chi re-opened on Monday 12th April 2021. This is great news that we can once again focus on providing our Conscious Quality Craft of hair care to our guests.

Booking lines are now open

Booking Lines Mon-Fri 9-5

Tel lines have new opening hours Speak to our reservations team Monday - Friday 9.00 am - 5.00pm Call 01491 575247 or visit our bookings page

Welcome New Stylist


We are pleased to announce a new addition to the team. Always looking on the bright side, Sassoon trained Ashtan brings 7 years experience in Oxfordshire salons before joing us at The Salon OI Chi. And harbours a secret agenda with colour (How to make highlights last even longer). A senior in previous roles Ashtan is an excellent addition to the team

We are recycling the impossible


People need to know about this. So many said it couldn't be done but thanks to the Green Salon Collective we can now recycle much more than we ever could before

Operational Expectations

As we get ready for this next phase we expect that many things are probably going to ramain in place from the previous re-opening process. The following details contain safety and operational processes that were part of our 2020 re-opening process. Many of these may remain in place at least initially. So we are also preparing to be nimble and proactive in letting everyone know. If any of these details change we will update them here. Our mailing list will be one of the first areas to recieve all the lastest updates and changes

Set to continue

Extended Opening Hours

From April 12th 2021 opening hours will probably remain the to make space for social distancing. Sundays CLOSED Monday 8.00am - 6.00pm Tuesday 7.00am - 8.30pm Wednesday 7.00am - 8.30pm Thursday 7.00am - 8.30pm Friday 7.00am - 8.30pm Saturday 8.00am - 6.00pm


Reduced number of chairs Please wait at the door and we will greet you Telephone bookings only 'No-Touch' greetings We have also removed the following - No refreshments - No magazines - No waiting chairs

Prevention Cleaning

We are taking more time between each appointment for cleaning and preperation for each guest - Workstations cleaned - Gowns and towels cleaned - Equipment sterilised - General spaces cleaned

Update 8th Aug 2020

Face Coverings

Given the current adoption of mask wearing it is likely this may continue

5 Things to make it all easier

- Telephone booking - Card payments only - Bring your own reading material

Subscribe for fast updates

As we get ready for this next phase we expect that many things are going to change. So we are also preparing to be nimble and proactive in letting everyone know. Our mailing list will be one of the first areas to recieve all the lastest updates and changes

update 1st Aug 2020

Punctuality Please

Late arrivals may forfeit the appointment or accept an alternative service. In instances where we are unable to perform a service you may be asked to pay for the lost appointment We appreciate that unforeseen circumstances may occur and apologise for any inconvenience this approach may cause while we try to accomodate everyone.

Colour Services

If more than 4 months since last colour appointment you will need a skin test If your hair has recieved colour process since your last salon visit you will need a skin test Skin tests required at least 72 hours before colour appointment.

Update 31st Aug 2020

About Child Hair-Cuts U11

Hair -Cuts are performed dry Please cleanse childs hair before arriving Service may be refused if late or hair is not freshly cleansed. Child must be accompanied by only 1 adult / guardian

Changes to Discounts & Offers

10% Rebook Reward is temporarily suspended until further notice 50% Off Recommend a Friend is available Stand By Services continue to offer upto 70% discounts 2019 Prices have been held without increase

Buying Retail Changes

No Walk-In service for retail Collections can be arranged via booking line Refils from TAKE OWAY station can be pre-arranged via booking line Please do not pop in as our reservations team are not located on site

Cancellation Policy

24 Hours notice required for cancellations Customer may be charged upto 100% of the appointment value Deposits may be required for bookings



At the SALON OF CHI we welcome our guests, we listen to requests, we care about people. WE LOVE HAIR. We are creative visionaries believing in ETHICAL hair care, SUSTAINABLE product development and & FAIR TRADE. We CELEBRATE beauty in balance with NATURE and nurture