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Good to know for your visit
KEEP SAFE HAPPY & HEALTHY
THANK YOU
FOR CHOOSING US!
We hope you will enjoy our holistic approach to hairdressing, business and service experience.
LOOKING FORWARD TO SEEING YOU
Call 01491 575247
Booking Lines
Tue - Fri - 9 - 5 Sat 8 - 4 Sun / Mon Closed Voice mail service is available when lines are closed or busy.
We aim to keep our guests and team safe, happy and supported. Please do feel free to discuss any details that would improve the salon experience. We look forward to being on your style team for your next salon visit
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Online Booking
Use our online New Online Booking system super fast way to manage your bookings. See all availability with your preferred stylist and manage your booking directly
Many said it couldn't be done
Reduced Landfill
Thanks to the Green Salon Collective our landfill waste reduced by an estimated 70%
Optional Contribution
Green Fee
Helping to meet the cost of ethical steps we suggest a £1 contrition on services. This appears on your bill so you always know your contribution
Operational Expectations
The following details contain safety and operational processes that were part of our 2020 re-opening process. Many of these may remain in place at least initially as we transition to a more flexible way of working So we are also preparing to be nimble and proactive in letting everyone know. If any of these details change we will update them here. Our mailing list will be one of the first areas to recieve all the lastest updates and changes
Opening Hours
SUN. CLOSED MON. CLOSED TUE. 09:00 - 17:00 WED. 09:00 - 17:00 THU. 10:30 - 20:00 FRI. 09:00 - 18:00 SAT. 08:00 - 16:30
House Keeping
We may take more time between arrival and departure for sanitation and preparation between services - Workstations - Gowns and towels - Equipment sterilisation - General upkeep - Air circulation
Update Jan 2022
Face Coverings
Wearing of face masks is NO LONGER mandatory from Thursday 27th January 2022 - If you are cold / flu symptomatic some alone time may be the best thing or wearing a mask could be courteous
We invite all guests staff and visitors to exercise good sensibility and respect for others Our team will endevour to work in a manner best suited to the individuals and conditions concerned
Things to make life easier
- Online booking enquiries - Card payments - Refreshments inc herbal tea and decaf coffee - Bring something to read - Charging Points Available
Subscribe for fast updates
As we get ready for this next phase we expect that many things are going to change. So we are also preparing to be nimble and proactive in letting everyone know. Our mailing list will be one of the first areas to recieve all the lastest updates and changes
update Aug 2021
Punctuality Please
Late arrivals may forfeit the appointment or accept an alternative service. You may be charged for the lost appointment
We appreciate that unforeseen circumstances may occur and apologise for any inconvenience this approach may cause while we try to accomodate everyone.
Colour Services
Allergy Testing Changes
More frequent allergy testing now every 4 months OR following any changes to medial history including vaccinations
To ensure our guests are well protected allergy testing is a vital step in acting responsibly towards our customers and our staff If you have booked a colour appointment and it will be more than 4 months since your last allergy test with us please contact us immediately as we may not be able to administer colour products on your hair without a recent test
Colour Services
Allergy Testing cont.
Allergy tests required to be completed 48-72 hours before a colour application appointment.
many things can alter the bodies sensitivity to external products. Please discuss any changes you might have experienced including tattoos, implants or any new reactions to skincare or dietary choices
Update Aug 2021
For U11's
We cut the hair dry Please cleanse hair before arriving Service may be refused if late or hair is not freshly cleansed. Child must be accompanied by an adult or guardian
Discounts & Offers
50% Off Recommend a Friend is available Stand By Services continue to offer upto 70% discounts
Update Aug 2021
Buying Retail
Walk-In purchasing available Collections can be arranged Refills available from TAKE OWAY station Pop in or pre-arrange collection
UPDATE AUG 2021
Cancellation Policy
48 Hours notice required for cancellations Customers may be charged a fair % of the appointment value 75% for fail to attend without notice 50% for cancellations less than 48 hrs Deposits may be required for future bookings
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